Virtual Care

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Virtual Care

COVID-19 Screening

In view of the latest situation of COVID-19 and the need of public health, UMP has launched COVID-19 tests to provide an easy and accurate testing service with 100% analytical accuracy. By adopting loop-mediated isothermal amplification (RT-LAMP) test technology, it is about 100 times more sensitive than the RT-PCR test technology*. The test result will be emailed on the next working day at the earliest (upon receipt of the specimen). The test is suitable for asymptomatic individuals.

Services include:

- Doctor's instruction via Virtual Care Platform

- Deep throat saliva collection kit

- COVID-19 RNA test (RT-LAMP) (About 100 times more sensitive than the RT-PCR test technology*)

- Test results report


For service procedures, please click here .

For booking or more information, please click here .

For terms and conditions of use of related service, please click here for reference.

Source: M.Shen et al. “Recent Advances and Perspectives of Nucleic Acid Detection for Coronavirus.” Journal of Pharmaceutical Analysis, no.10, 2020, pp. 97-101.


GP virtual care service

Services include:

  • All-inclusive pricing (includes 3-5 days basic medication with GPs and medication delivery)
  • We offer on-site medication pick up (suggested) and medication delivery service
  • Electronic invoice will be sent via email
  • If an in-person visit with our doctor is recommended during the tele-consultation, there will be no extra charges for the in-person consultation conducted with the same doctor within 24 hours of the tele-consultation
  • After the teleconsultation, the clinic staff will contact the patient to inform the cost of the extra medication (if applicable)
  • Cut-off time for same-day medications delivery would be at 3 p.m. Orders placed after the cut-off time will be delivered the next day.

Please click here to proceed the booking.

For terms and conditions of use of related service, please click here for reference.


Paediatrics specialist virtual care service

Services include:

  • Service provided by specialist in Paediatrics
  • All charges can be made by online payment
  • We offer on-site medication pick up (suggested) and medication delivery service
  • Electronic invoice will be sent via email


Please click here to proceed the booking.

For terms and conditions of use of related service, please click here for reference.


For enquiries of the above services, please call 3110 2785.

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